CT33 (https://ct33.onl) is one of Bangladesh's leading online gaming and Sports Betting platforms. We believe that protecting our users' personal data is not just a legal obligation — it is a core ethical responsibility. CT33's Privacy Policy is a direct reflection of that commitment.
This Privacy Policy applies to CT33's website, mobile app, and all other services. It is in effect whenever you open an account, play games, place bets, or contact our support team.
This policy has been developed in accordance with Bangladesh's Information and Communication Technology Act and cybersecurity regulations. CT33 reserves the right to update this policy as needed, and any changes will be communicated on the platform in a timely manner.
CT33 collects various types of information from you — some provided directly by you, and some collected automatically through your use of the platform.
| Type of Information | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form / KYC |
| Contact Information | Mobile number, email address | Registration Form |
| Financial Information | Mobile Banking/Nagad number, transaction history | Deposit and withdrawal processing |
| Usage Information | Game history, betting patterns, login times | Automatic |
| Device Information | IP address, browser type, device model | Automatic |
| Communication Records | Support chat, complaint email | Support Channels |
CT33 only collects information that is necessary for providing services, ensuring security, and meeting legal obligations. We do not collect data beyond what is required.
CT33 uses the data it collects for the following purposes:
- For account creation and management.
- For processing deposits, withdrawals, and other financial transactions.
- To detect suspicious activity and help prevent fraud and money laundering.
- For customer service and support.
- To improve the security and performance of the platform.
- To fulfil legal obligations and provide information to regulatory authorities.
- To send personalized promotions and bonus offers (with your consent).
- Your information is not used for third-party advertising.
- Marketing SMS or emails are not sent without your consent.
CT33 never uses your data in ways not described in this Privacy Policy. If we need to use your data for a new purpose, you will be notified in advance.
CT33 uses industry-standard technologies and practices to keep your data secure. The following security layers are active at all times:
- 256-bit SSL/TLS Encryption — All data transmissions are encrypted.
- Encrypted Database — All data stored on our servers is kept in encrypted format.
- Two-Factor Authentication (2FA) — An additional layer of security.
- Regular Security Audits — Regular testing to identify vulnerabilities.
- Access Controls — Only authorized staff can access specific data.
- Suspicious Login Alerts — Notifications for logins from new devices or locations.
No security measure in the world of cybersecurity is 100% foolproof. ct33 therefore cannot guarantee that a data breach will never occur. However, should such an event take place, ct33 will promptly notify affected users and take the necessary steps to limit any damage.
CT33's website and app use cookies. Cookies are small text files stored in your browser that help improve platform functionality.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Until end of session |
| Functional Cookies | Language preference, display settings | 1 year |
| Analytics Cookies | Traffic measurement, usage patterns | 6 months |
| Security Cookies | Fraud Detection | 30 days |
You can block or delete cookies through your browser settings. However, disabling essential cookies may cause some CT33 features to not function properly.
As a CT33 user, you have several important rights regarding your personal data. We fully respect all of these rights:
Right to Access Information
You may request to know what personal data CT33 holds about you.
Right to Correct Information
You may request a correction if any of your personal data is inaccurate.
Right to Delete Information
You may request that your information be deleted under certain conditions.
Right to Restrict Processing
You may request that we stop using your information for specific purposes.
Right to Data Portability
You may request an export of your data in a standard format.
Right to Opt Out of Marketing
You can unsubscribe from promotional messages at any time.
To exercise any of these rights, please contact the CT33 support team. We will do our best to respond to your request within 30 business days.
CT33 does not retain your data longer than necessary. Retention periods vary depending on the type of information:
- Account information: For the duration the account is active, and 5 years after closure (as required by law).
- Transaction Information: 7 years (as required by financial regulatory rules).
- Gaming history: For 3 years or until account closure.
- Support Contact: 2 years.
- Cookie information: 6 months to 1 year (depending on cookie type).
- KYC documents: 5 years after account closure.
Once the retention period expires, information is securely deleted or anonymized. However, data may be retained for a longer period if there is an ongoing legal case or investigation.
CT33 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or store data from minors.
- Age verification is carried out at the time of registration.
- Proof of age is mandatory as part of the KYC process.
- Any account identified as belonging to a minor is suspended immediately.
- All data associated with such accounts is permanently deleted.
A note for parents — please use parental controls on your devices to prevent children from accessing CT33 or similar platforms. If you suspect a minor has created an account, contact us right away.
CT33 may update this Privacy Policy from time to time. Users will be notified of any significant changes via email or SMS in advance. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions, complaints, or requests to exercise your rights under this Privacy Policy, please contact the CT33 support team.
CT33 places the highest value on your trust and confidence. Our Privacy Policy is not legal fine print — it is an honest commitment we make to you.